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request_refund

Request a refund.

Paypal

Here's how to open a dispute to receive a refund:

  • Log in to your PayPal account.
  • Click Resolve a problem in our Resolution Center near the bottom of the page.
  • Click Report a problem.
  • Click Report a problem.
  • Select I have a problem with an item I purchased, and then click Continue.
  • Click Find Transaction ID.
  • Click the Transaction ID next to the transaction you want to dispute, and then click Continue.
  • Select the reason for your dispute, and then click Continue.
  • Enter additional information on the Provide Additional Information page, and then click Continue.
  • Click Go to Resolution Center.

https://www.paypal.com/us/smarthelp/article/how-do-i-request-a-refund-faq406

PlayStore

How to request a refund from the Play store:

You’ll usually get a decision within 15 minutes, but it can take up to to two business days. If your refund request is approved, you will lose access to the purchased item. https://support.google.com/googleplay/contact/play_request_refund_apps?ctx=about_refunds_on_google_play&rd=1

More details: https://support.google.com/googleplay/answer/2479637?hl=en

Apple:

the apple rules don't allow us to refund the customer because they can do it directly.
Please contact the apple support.

Instructions how to do:
http://www.fanstudio.co.uk/iphone-game-development/03/15/getting-a-refund-for-your-itunes-app-store-purchases/
or
https://support.apple.com/en-us/HT202039

request_refund.txt · Last modified: 2018/07/17 17:31 by saahr.aradia